Services that help you focus on growing your property business

Our Services

Enquiry Handling

Obox VA streamlines enquiry handling by automatically responding to leads as soon as property adverts go live. It captures essential details, qualifies potential tenants, and delivers instant, personalised replies, saving your time and ensuring no enquiry is missed.

Viewing Coordination

Obox VA takes the hassle out of scheduling viewings. It reaches out to prospects, offers available time slots, confirms appointments, and sends timely reminders, creating a smooth, efficient process while freeing up your time to focus on closing deals.

Tenant Referencing Support

Obox VA simplifies tenant referencing from start to finish. It gathers required documents from prospective tenants, tracks progress with referencing partners, and keeps everyone informed, reducing delays, ensuring compliance, and giving you back valuable time.

Compliance Administration

Stay on top of ever-changing regulations without the paperwork headache. Obox VA manages compliance tasks by collecting and storing essential documents, flagging upcoming deadlines, and sending automatic reminders to keep your properties audit-ready while freeing your time for what matters most.

Rent Collection Support

Take the stress out of chasing payments. Obox VA manages rent collection by sending automated reminders, tracking incoming payments, and flagging overdue accounts, keeping cash flow steady while cutting down on admin time.

Maintenance Requests

Keep property issues under control without the constant back-and-forth. Obox VA logs tenant requests, prioritises jobs, and updates everyone on progress by streamlining communication and keeping repairs on track while giving you more time back.

Renewals & Check-Ins

Obox VA manages tenancy renewals and check-ins with ease. It prompts tenants at the right time, coordinates paperwork, schedules inspections and ensures smooth move-ins and move-outs—removing repetitive tasks from your plate.

Back-Office Administration

From data entry to document management, Obox VA acts as your reliable back-office administrator. It handles routine admin tasks, keeps records organised and makes sure nothing falls through the cracks—so you can focus on higher-value work.

Advertisements & Listings

Obox VA helps you stay on top of property marketing by preparing, updating and publishing listings across portals. It ensures details are accurate, attractive and up-to-date—maximising exposure while saving your time.

First Responders via Call or WhatsApp

Obox VA can also act as your first line of contact by answering calls, WhatsApp messages and social media enquiries from prospective & current tenants. It captures information, provides basic answers and forwards urgent matters—ensuring fast responses without you being tied to your phone.

Testimonials

Working with this letting agent has been a game changer. They handled every enquiry promptly and made sure potential tenants had all the information they needed. I didn’t have to lift a finger during the process everything was smooth and professional.

Noah Smith

The viewing coordination was seamless! I had back to back requests, but they managed it all without any hassle. Tenants felt supported, and I felt completely stress free knowing everything was under control.

Olivia Williams

What impressed me most was their compliance administration and tenant referencing support. Every box was ticked, and I had full peace of mind that everything was done properly and legally. Highly reliable service!

Amelia Taylor

Rent collection used to be a headache for me, but not anymore. This team ensures payments are collected on time and handles any issues quickly. Their support has freed up so much of my time.

Muhammad Ali

I can’t recommend them enough for maintenance requests and renewals. They were the first responders whenever tenants had an issue, and they handled check ins smoothly. Both my tenants and I are happier thanks to their efficient approach.

Ana Furlong

From advertisements and listings to back office administration, they cover it all. I especially liked their quick response via WhatsApp always available, always professional. A truly complete service for landlords!

Andre Long

Contact Us

Book a call with our team today and see how Obox Lettings can power your growth.

or Call us at 0207 553 5938